The Professional Standards Department, where appropriate, may be able to resolve your complaint in a less formal but thorough way through discussion; where an explanation of actions taken and/or an apology can be given. Depending on the seriousness of the complaint a decision will be made regarding referral of the complaint to the IPCC.
In order to be considered by the IPCC complaints must relate to one of the following categories:
- Allegations that the conduct complained of led to someone dying or being seriously injured
- Conduct that has led to someone dying or being seriously injured
- Referral of death or serious injury (DSI) matters*
- Had been arrested or was otherwise detained in custody at the time
had contact of any kind with a person serving with the police that may have caused or contributed to the death or serious injury.
* A DSI matter means any circumstances in which a person has died or sustained serious injury.
Mandatory referral criteria
The appropriate authority must refer complaints and conduct matters involving:
- Serious assault
- Serious sexual offence
- Serious corruption
- Criminal offence or behaviour that would lead to misconduct proceedings and that is aggravated by discriminatory behaviour on the grounds of a person’s race, sex, religion or other status identified in the IPCC Statutory Guidance
- Certain types of criminal offence (known as relevant offences)
- Complaints or conduct matters which are alleged to have arisen from the same incident as anything falling within these criteria
If you have a question about whether your complaint has been or will be referred to the IPCC, please contact the organisation dealing with the complaint.
IPCC Referral Information