Calls during office hours

01609 643100

Monday to Friday, 9am to 5pm. Calls charged at standard rate for landlines and mobiles.

Need help outside of our office hours?

0808 168 9111

Call the national victim supportline, operating 24/7.

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I’m a young person and want someone to listen to me

If you are under 18 and feel unsafe, embarrassed or uncomfortable about something, we will listen to you and support you.

You may be worried about what is going on with someone in your family or someone in authority, or you want to protect a family member.

Whatever you are worried about, we are here to listen and help – whenever you feel ready.

You may feel alone and that no-one can help, but just talking to someone here about what you are going through will make you realise that there are people on your side who will support you and help you understand what your options are.

Support services for young people

Staying safe online

It’s not always easy to know what’s safe online and what’s not. There is lots advice on the Childline website which can help you to keep safe and to know what to do when things go wrong.

If you are a parent there is more information on the MYTUTOR website where you can find;

  • A practical guide for parents on how to keep teens safe online, including useful summaries of popular internet apps as well as the types of threats teens could be exposed to online.
  • Safety tips for using apps such as Instagram, TikTok, YouTube, Snapchat, Twitter and Whatsapp.
  • Advice and safety tips for teens playing online multiplayer video games.
  • Other online safety topics and advice such as sharing personal information, socialising online, cyberbullying, harmful content, influencers, body image and mental health for teens online.
  • Links to additional internet safety resources for parents from well-respected sources such as the NSPCC and the UK government’s own guidelines.

If you think you have been a victim of online crime call Supporting Victims to receive help, advice and support. In an emergency always call 999.’

Not sure what to feel about what you’re feeling?

The Go-To website is the home of wellbeing and mental health for young people in North Yorkshire.

Find the right help and support for you, to help you stay well, whatever is going on in your life.

The website has information and advice for young people, parents and carers, and professionals.

We are here to help you, please call us now. Calls are always treated in confidence.

Calls during office hours

01609 643100

Need help outside of our office hours?

0808 168 9111

Call 101

to report crime and other concerns that do not require an emergency response

Call 999

to report a crime that is in progress or if someone is in immediate danger